A manufacturer of medical devices was offering an insightful product training including full documentation to distributors and sales force. However distributors’ availability for product training and updates on site was limited. A solution was needed in order to get rid of frustration from both sides and a loss of efficiency.
EZ Bridge actions and outcomes
Gaps and weaknesses were identified in the existing training process.
A customized solution was developed and implemented.
Training became more efficient and distributors reported the training and associated support to be most effective.